Outstanding, understanding, patient, so kind and overall amazing! Bijou bridal is THE wedding dress shop to go to. I found Charlotte and Anne at a wedding fair Kent Cricket Ground and I feel so lucky that I did. I managed to book my appointment with them and they were just so accommodating! My first appointment was very overwhelming and confusing as I had no idea what I wanted or was looking for, but with Charlotte’s help, guidance and patience she helped me figure out what I was really looking for and wanting for my wedding dress. You have the boutique to yourself which I thought was really nice and they have a great variety of dresses and a good selection of each style which was really helpful.